The following modules are available within The Learning and Skills Office platform to support the Continuing Professional Development (CPD) of Exams Managers/Officers and Senior Leaders:
Exam regulations (for Senior Leaders and Exams Managers/Officers)
This module has been created to support centres in meeting JCQ requirements as set out in section 5 of the General Regulations for Approved Centres which states that:'It is the responsibility of the head of centre to ensure that their centre...has in place a member of the senior leadership team who has a good working knowledge of the examination system, will provide effective line management support and supervision of the examinations officer to ensure that the integrity and security of examinations and assessments are maintained throughout an examination series'.The contents within each unit provide an introduction to the following JCQ guidance (Please note that Senior Leaders and exams office personnel must familiarise themselves with the entire contents of relevant JCQ documents):
- General Regulations for Approved Centres (Effective from 1 September 2026)
- A guide to the special consideration process (Effective from 1 September 2025)
- Instructions for conducting examinations
- Suspected Malpractice: Policies and Procedures
- Access Arrangements and Reasonable Adjustments
Key Skills (for Exams Managers/Officers)
- Contingency planning
- Effective decision making
- Presentation skills
- Time management
- Communication skills
- Handling difficult conversations
- Managing deadlines
- People management
- Prioritising tasks
- Problem solving
- Working collaboratively
Mindfulness and wellbeing (for Exams Managers/Officers)
- A Mindful start (Units: 1, 2 and 3)
- Being the adult young people need
- Bringing out the best in your team
- Building an exam-ready centre
- Communicating successfully with adults
- Creating a healthy work/life balance
- Developing an Exam Mindset
- Keeping calm under pressure
- Listening for success
Allergy safety in schools (available in January 2027)
This module covers the following areas:- Allergy safety
- Allergic conditions
- Allergy and the Equality Act
- Asthma
- Coeliac disease
- Food intolerances
- Allergic reactions - Anaphylaxis
- Responding to an allergic reaction and anaphylaxis - Action in an emergency
- Food allergy and asthma
- Individual Healthcare Plans
- Allergy and Asthma Action Plans
- Prescribed adrenaline devices - Storage of adrenaline devices & Disposal of adrenaline auto-injectors
- 'Spare' adrenaline devices
- Managing 'spare' adrenaline devices
- 'Spare' asthma inhalers
- 'Spare' adrenaline devices in the allergy safety policy
- Using 'spare' adrenaline devices & Using 'spare' adrenaline devices in an emergency situation without prior consent
- Action in an emergency
- What are serious incidents?
- Incident recording and reporting
- Reporting allergen-related food safety incidents
Exams Manager/Officer Professional Standards
- Register, track progress and claim certification